Technology Assistance for Students and Employees During Virtual Instruction

VSU students work on computers in the aftermath of Hurricane Helene.

VALDOSTA, Ga. - Students, faculty, and staff at Valdosta State University needing technology assistance following Hurricane Helene can get it. VSU's Information Technology team has the below information to share. 

Virtual Computer Lab: You may access various licensed software (ex: SPSS, SAP, Microsoft Office, etc.) while off-campus through VSU virtual computer labs. The virtual computers are available on a first-come; first-served basis, Monday-Sunday, 24 hours a day; each user is allotted 3 hours per log-in session.
Visit www.valdosta.edu/administration/it/virtual-labs.php for details.

Microsoft 365: At no charge, you can install Microsoft 365 (Outlook, OneDrive, Teams, Word, Excel, and more ) on your personal devices. Also, by logging in to MyVSU, you can access Microsoft 365 web applications.
Visit www.valdosta.edu/administration/it/solutions/vsu-accounts/microsoft-education.php to learn how to get Microsoft 365.

Loaner Laptops: Through the New Media Center - www.valdosta.edu/media, students and employees can borrow a laptop and other equipment for academic purposes by submitting the Borrower Agreement Request Form.
Visit https://www.valdosta.edu/academics/library/depts/media-center/policies-and-procedures/late-fee-policy.php to learn about equipment loaner policies.

Faculty and Staff Only: Use NMC editing suites for a private space to do synchronous instruction online. You can also use the Light Board Studio or Presentation Capture Space to record lectures to meet both synchronous and asynchronous learner needs. These can be found on the Tour NMC page with a description of each space and a link to reserve a room.

Free Software: Access Wolfram-Mathematica and Autodesk applications for free—enter your VSU email address to verify your association to Valdosta State University.

Tech Support: If you need help, please submit a technical support ticket at https://solutions.valdosta.edu. VSU Solutions Center is open but with limited staff and resources. As we receive a high volume of calls and tickets, we ask for your patience.