FAQs

How do I accept my loan?

How do I complete my MPN and Loan Counseling?

How long does Financial Aid take?

How much am I getting back?

What else do I need to turn in?

What is my Financial Aid status?

Why isn’t my money on my FLEX card?

What is my balance of financial aid?

Why can’t I see my scholarships or private loans?

I need to adjust my loans. How do I do that?

 

How do I accept my loan?

Log into your BANNER account and select the following prompts:

Student Services and Financial Aid>Financial Aid>My Award Information>Award By Aid Year>select the appropriate term and press “Submit.” The 4th tab will read, “Accept Award.”

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How do I complete my MPN and Loan Counseling?

                Log onto Student Loans using your FAFSA Pin to complete your MPN and Loan Counseling.

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How long does Financial Aid take?

                Once we receive your FAFSA, the awarding process can average 2-3 weeks.

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How much am I getting back?

                We cannot tell you over the phone what your refund is. However, if you log into your BANNER account you will be able to see it or you can stop by the BURSARY or Financial Aid office with a picture id and we can tell you then.

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What else do I need to turn in?

                When you log onto your BANNER account, under the Financial Aid section select Eligibility>Student Requirements to see what else is required to be awarded financial aid.

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What is my Financial Aid status?

                You can check your status online by logging onto your BANNER account and clicking on Overall Status.

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Why isn’t my money on my FLEX card?

                It can take up to one hour to have money become available on your FLEX card after the transfer. If you have a balance due, your FLEX card will not work. You can check on your balance by contacting the Bursary at (229)333-5725. You can also contact the FLEX

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What is my balance of financial aid?

                By logging onto your BANNER account you can see what Financial Aid has offered click on the following links:

Student Services and Financial Aid>Financial Aid>My Award Information>Award By Aid Year>select the appropriate term and press “Submit.” This will show the amount of Financial Aid that will pay towards the balance on your account.

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Why can’t I see my scholarships or private loans?

                The private loans may be seen on BANNER once they are posted to the student account. If it is not visible, then VSU has not received the loan from the loan company; so the student will not see it on their BANNER account.

                  Certain scholarships can be seen in BANNER such as Odum, Athletic, and scholarships. However, private scholarships and VSU Foundation scholarships will not be seen on BANNER. If a student has questions about these scholarships and if they have arrived, they need to contact the Financial Aid office and ask for the Scholarship Department.

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I need to adjust my loans. How do I do that?

                By filling out the online loan application, corrections may be made to the loan.