FAQs

What is verification? Why do I have to turn in documents?

When should I complete FAFSA and Verification?

Am I dependent or Independent?

Who should I include on the FAFSA?

How do I accept my loan?

How do I complete my MPN and Loan Counseling?

How long does Financial Aid take?

How much am I getting back?

What else do I need to turn in?

What is my Financial Aid status?

Why isn’t my money on my FLEX card?

What is my balance of financial aid?

Why can’t I see my scholarships or private loans?

I need to adjust my loans. How do I do that?

What is verification? Why do I have to turn in documents?

Verification is a process mandated by the U.S. Department of Education in an effort to confirm the accuracy of the data provided on the FAFSA. This means that the office of financial aid is required to collect certain documents from students who have been selected by the U.S. Department of Education based on data that is typically entered in error. The financial aid administrator has the right to request any documentation deemed necessary to complete the verification process. Typically, additional documentation is requested in order to clarify information that is unclear. If the family refuses to provide the documentation, the office of financial aid is prohibited from providing financial aid until the requested documentation is provided. Currently, documentation includes IRS Tax Return Transcripts, W-2 Forms, Verification Forms, Divorce Decrees, Child Support Documentation, SNAP Benefits, Social Security Benefit forms, etc.

 To Top

When should I complete FAFSA and Verification?

For the Fall semester, FAFSA should be completed no later than June 1st, but is available for completion in January. Typically, the FAFSA should be completed at least 2 weeks after filing taxes for the previous year since the data from the tax return is required in order to complete the FAFSA. Documents for verification should be turned in as soon as possible and students should monitor the progress of the application through the Banner system for any additional requested documentation.

 To Top

Am I dependent or Independent?

Typically, students must be able to answer “yes” to questions in Step 3 of the FAFSA in order to be independent. The questions usually ask if a student is the age of 24, married, working on a Master’s Degree or higher, in the military, or currently have children who they provide more than 50% of support for, or have been legally declared independent, homeless, or orphaned.

 To Top

Who should I include on the FAFSA?

Parents should be on the FAFSA if the student is a dependent student. Grandparents, legal guardians (as determined by a court), or other family members (Aunts/Uncles) cannot be added to the FAFSA. Dependents of parents, such as other children or children who have been placed in legal guardianship of parents can be included in the household.

 To Top

How do I accept my loan?

Log into your BANNER account and select the following prompts:

Student Services and Financial Aid>Financial Aid>My Award Information>Award By Aid Year>select the appropriate term and press “Submit.” The 4th tab will read, “Accept Award.”

To Top

How do I complete my MPN and Loan Counseling?

Log onto Student Loans using your FAFSA Pin to complete your MPN and Loan Counseling.

To Top

How long does Financial Aid take?

Once we receive your FAFSA, the awarding process can average 2-3 weeks.

To Top

How much am I getting back?

 We cannot tell you over the phone what your refund is. However, if you log into your BANNER account you will be able to see it or you can stop by the BURSARY or Financial Aid office with a picture id and we can tell you then.

To Top

What else do I need to turn in?

When you log onto your BANNER account, under the Financial Aid section select Eligibility>Student Requirements to see what else is required to be awarded financial aid.

To Top

What is my Financial Aid status?

You can check your status online by logging onto your BANNER account and clicking on Overall Status.

To Top

Why isn’t my money on my FLEX card?

It can take up to one hour to have money become available on your FLEX card after the transfer. If you have a balance due, your FLEX card will not work. You can check on your balance by contacting the Bursary at (229)333-5725. You can also contact the FLEX

To Top

What is my balance of financial aid?

By logging onto your BANNER account you can see what Financial Aid has offered click on the following links:

Student Services and Financial Aid>Financial Aid>My Award Information>Award By Aid Year>select the appropriate term and press “Submit.” This will show the amount of Financial Aid that will pay towards the balance on your account.

To Top

Why can’t I see my scholarships or private loans?

The private loans may be seen on BANNER once they are posted to the student account. If it is not visible, then VSU has not received the loan from the loan company; so the student will not see it on their BANNER account.

Certain scholarships can be seen in BANNER such as Odum, Athletic, and scholarships. However, private scholarships and VSU Foundation scholarships will not be seen on BANNER. If a student has questions about these scholarships and if they have arrived, they need to contact the Financial Aid office and ask for the Scholarship Department.

To Top

I need to adjust my loans. How do I do that?

 By filling out the online loan application, corrections may be made to the loan. 

To Top