Unblocking Senders

Symptoms:

 E-mails from a particular address never appear in Outlook

 

Cause:

The user may have been blocked accidentally by the user or by security settings in Microsoft Outlook 2010.

 

Step 1:

Open Microsoft Outlook.

 

Step 2:

On the Home tab, in the Delete group, click the Junk drop down menu.

Then, click the Junk E-mail Options… link.

.

On the Home Tab select Junk and choose Junk E-mail Options from the drop down menu

 

Step 3:

Select the Blocked Senders tab.

In the pop-up window click on the Blocked Senders Tab.

 

Step 4:

Select the email you wish to unblock.

Then, click the Remove button,

Finally, click the Apply button.

Select the e-mail address that needs to be unblocked, click Remove, and then click Apply

Congratulations!

You have successfully unblocked senders in Microsoft Outlook 2010.

If you have problems when trying these instructions, or if you have other questions concerning your VSU e-mail account, please contact the Information Technology Helpdesk at 229-245-4357 or send an e-mail to helpdesk@valdosta.edu.

 

Please note that our work request system can only accept emails sent from a VSU email address.