FAQs

Do I need to request a Mypages account?

Your Mypages account is created automatically within 3 business days of registering for classes in the Banner (Registration) system. Thus, you will not have to contact Information Technology to request the creation of the account.

To access the account, all you will need to do is use your Active Directory credentials.  You can find out more on these credentials at our Active Directory guides.

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How do I determine my Mypages user name and password?

You can follow the steps located in our guide for determining your Active Directory information in order to acquire this information.

Likewise, if you have forgotten your Mypages password or are using Mypages for the first time, you will need to set your password using the Self-Service Password Reset Tool.

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Can I access Mypages from off-campus?

You can access Mypages from both campus computers and off-campus. Steps for doing so will be the same regardless of your location. These steps can be found in our Account Guides section.

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Where can I get training for web site content creation?

Web site content creation seminars for faculty and staff are available through the Training and Communication branch of Information Technology. A schedule of these seminars is posted on the Training and Communication Website.

Likewise, students interested in web site content creation training can sign up for courses such as:

  • ACED 3610 - Web Design and Multimedia
  • ART 2030 - Computers In Art
  • PERS 2730 - Internet Technology

If you are creating a web site as part of an assignment for a course, please direct inquiries concerning content creation to your instructor.

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Can I connect to Mypages using a Mac?

You can connect to your Mypages account from either a PC or a Mac. Web Services has guides for establishing a connection to Mypages from a number of Mac web publishing programs.

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Why does the Helpdesk recommend SSH Secure Shell?

While you can create web site content through a number of web publishing programs such as Microsoft Expression Web and Adobe Dreamweaver, we strongly recommend that you upload the files to your Mypages account using a program called SSH Secure Shell.

SSH Secure Shell is recommended for uploading files for the following reasons:

  • SSH Secure Shell has been tested and verified to be compatible with Mypages.
  • SSH Secure Shell is installed on PC computers throughout the campus.
  • SSH Secure Shell can be downloaded and used on your home computer.
  • SSH Secure Shell has advanced diagnostic features built in to help us assist you further if you encounter a technical issue while accessing your Mypages account.

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Is Mypages the same as FTP?

FTP (or File Transfer Protocol) is a method of transferring files from one computer to another.

This is different from ftp.valdosta.edu, which is an older web server that we are in the process of moving away from.

Mypages is the new web server that is replacing ftp.valdosta.edu and is hosting personal web sites created by faculty, staff, and students.

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