Troubleshoot your wired connection to Hallnet in Mac OS X

Step 1: Bring up the System Preferences

On the Dock at the bottom of the screen, select System Preferences.

Click System Preferences

Step 2: Bring up Network Preferences

Once System Preferences is open, click on the Network icon.

Internet and Netwrok

Step 3: Using DHCP

Select Ethernet in the left window . In the Configure drop-down menu, select Using DHCP. Try to access the Internet. Your web browser should redirect you to the Hallnet login website.

Using DHCP

Step 4: Advanced Options

Click the Advanced button.

Click Advanced

Step 5: DHCP Release

Click the Renew DHCP Lease button. If the IP Address is correct, try to access the Internet. Your web browser should redirect you to the Hallnet login website.

Click Renew DHCP Lease

If you have problems when trying these instructions, or if you have other question concerning the wired network, please contact the Information Technology Helpdesk at 229-245-4357 or send an e-mail to helpdesk@valdosta.edu.