Releasing/Renewing your IP Address in Windows 8

Step 1: Bringing up the Command Prompt

Click the Start button.

Then, type CMD and click Command Prompt on the left..

 

Step 2: Checking the IPv4 Address

A Command Prompt window will appear. Type ipconfig and press the Enter key on the keyboard. Look at the section for the Wireless Network Connection.

The IP Address listed should be 10.0.XXX.XXX.

The Subnet Mask should be: 255.255.248.0

The Gatewayshould be:10.0.76.2

If the IPv4 Address is correct, try to access the Internet. Your web browser should redirect you to the Hallnet login website. If it does not or you do not get a correct IPv4 Address, continue these steps.

 

Step 3: Releasing the IPv4 Address

Type ipconfig/release and press the Enter key on the keyboard.

If this step is performed correctly, you will no longer have an IPv4 Address listed under the Wireless Network Connection section.

 

Step 4: Renew the IPv4 Address

Type ipconfig/renew and press the Enter key on the keyboard. The IPv4 Address listed there should begin with 10.0. If the IP Address is correct, try to access the Internet. Your web browser should redirect you to the Hallnet login website.

If your browser does not redirect you appropriately, please download and install Mozilla Firefox which is available on our downloads page. When you launch Firefox, it should automatically redirect you to the Hallnet login website.

Renew your IP Address

If you have problems when trying these instructions, or if you have other question concerning the wireless network, please contact the Information Technology Helpdesk at 229-245-4357 or send an e-mail to helpdesk@valdosta.edu. Please note that our work request system can only accept emails sent from a VSU email address.