Report a Printing Incident

Step 1:

To access VSU Service Desk, please click here.

Step 2:

Click on the button labeled Log Into VSU Service Desk.

Click the button labeled Log Into VSU Service Desk

Step 3:

Enter in your Active Directory username and password.

Click the Log on button.

Type in your active directory username and password. Click log on.

Step 4:

Highlight the IT Helpdesk Forms located on the left hand side of the page.

Click on IT Helpdesk Forms

Step 5:

Click on theXerox Printing Incident Report Form link.

Click on Xerox Printing Incident Report Form

Step 6:

Fill in the appropriate information.

Fill in the appropriate information

Step 7:

After you have filled in the appropriate information, click Save and close.

Click Save and close.

Congratulations! You have successfully submitted a Xerox Printing Incident Report Form

If you encounter issues following these steps, please contact the IT Helpdesk at (229) 245-4357 or e-mail us from your VSU e-mail address at helpdesk@valdosta.edu. Please note that our work request system can only accept emails sent from a VSU email address.