Policies & Procedures

Print Allocations

Current students are allotted $17.50 (equivalent to 350 single-sided black and white prints) prior to the start of the semester or two days after registering for classes, which occurs later. Faculty and staff will have a similar allocation in support of teaching and learning. Once a allotment has been depleted, printing will be billed to the user's Flex account. Unused print credit balances do not roll over term to term and will be cleared from the account approximately one week after the term ends.

Student Organizations have the option to purchase a reloadable blank flex card from the 1Card Office for a specified dollar amount with a $15.00 processing fee per card as an alternative to using the personal allocations of their individual members.

Print Rates

Size
Color
Double-Sided
Cost
8.5" x 11"
No
No
$0.05
8.5" x 11"
No
Yes
$0.04 / Side
8.5" x 11"
Yes
No
$0.25
8.5" x 11"
Yes
Yes
$0.19 / Side
8.5" x 14"
No
No
$0.10
8.5" x 14"
No
Yes
$0.09 / Side
8.5" x 14"
Yes
No
$0.20
8.5" x 14"
Yes
Yes
$0.18 / Side
11" x 17"
No
No
$0.20
11" x 17"
No
Yes
$0.15 / Side
11" x 17"
Yes
No
$1.00
11" x 17"
Yes
Yes
$.75 / Side

Replacement of Damaged Prints

There will be no cash refunds nor will funds be credited to the 1Card account. Damaged prints, however, can be replaced. In order to do so, please bring the damaged print to the respective computer lab monitors or the IT Helpdesk.

Replacements will be offered under the following circumstances:

  • Paper jam
  • Streaks, blurs or smudges
  • Light, faded or poor image quality
  • Nonsensical or illegible printing
  • Any equipment or system error

Replacements will NOT be offered under the following circumstances:

  • Too many pages or copies of a document
  • Misspelled words
  • Wrong page numbers
  • Printed wrong document
  • Incorrect print settings

Reprint Support Form (for support groups only)