Technology Services & Resources

  • IT Services Scheduled Maintenances & Notices

    NOTICES:

    BANNER SCHEDULED MAINTENANCE

    02.07.18 NOTICE UPDATE: Banner maintenance was successfully completed as scheduled.

    02.06.18 NOTICE: From 10 PM – 11PM, tonight, February 6, 2018, Banner will undergo brief maintenance but still will be accessible. If during the maintenance window, you are unable to log in, simply try again after waiting for a few minutes.


    DEGREE WORKS UPGRADE

    02.12.18 NOTICE UPDATE: The scheduled Degree Works upgrade has been completed and the system is now accessible. Chrome is the preferred browser and users can now log in to Degree Works as a single sign-on service via MyVSU.

    Once you log in to MyVSU, you can add Degree Works to your list of tiles if it isn’t already visible:

    1.      Click the Settings (gear) icon

    2.      Key Degree Works in the search box and click the Plus sign to add it

    3.      You can drag and drop the tile in the order you want

    4.      Click the Settings (gear) icon again

    5.      Once added, you simply click on the Degree Works tile to access.

    Additionally, users can still access Degree Works using one of the prior methods:

    1.      Log in to MyVSU

    2.      Select Banner Registration

    3.      STUDENTS: Select Student Services & Financial Aid | *ADVISORS: Select Faculty Services

    4.      STUDENTS: Select Student Records | ADVISORS: Select Advisor Menu

    5.      Select Degree Works

    *Advisors can also access Degree Works through the Success (Faculty) Portal via MyVSU.

    Online guides will be posted soon and trainings will be scheduled to provide assistance in using the updated program.

    For questions or additional information, email degreeworks@valdosta.edu

    01.23.18 NOTICE: Beginning Friday, February 2, at 3pm, until approximately Monday, February 12, 2018, Degree Works will be offline and unavailable as it undergoes maintenance to upgrade the software from version 4.1.2.3 to 5.0.

    Advisors and students should proactively plan for the downtime by obtaining (save/copy/print) needed evaluationss before the system goes down.

    The maintenance window is approximate. Additional notice will be provided when the system becomes available.

    Support: Email degreeworks@valdosta.edu 


    BANNER SCHEDULED MAINTENANCE

    02.01.18 NOTICE UPDATE: Banner maintenance has been completed and all impacted services have been restored.

    01.29.18 NOTICE: From 10 PM until midnight, Wednesday, January 31, 2018, Banner and online payment systems will be unavailable due to month-end processing maintenance.
    Impacted services will be restored once these processes have been completed.


    IT SERVICES DEGRADATION

    01.10.18 NOTICE UPDATE: All impacted services were restored by 2:30 PM. We strongly recommend clearing your web browser cache. Instructions for clearing browser cache can be found at: 
    https://www.valdosta.edu/administration/it/helpdesk/clear_cache.php

    If symptoms persit, contact VSU Solutions Center: 229-245-4357 or solutions@valdosta.edu

    01.10.18 NOTICE: Some VSU web pages and tools that contain the following in their web address are currently inaccessible:

    • apex.valdosta.edu
    • apx.valdosta.edu

    There may also be ancillary impacts to other tools, such as the password reset tool and Degree Works.  VSU IT has begun investigating the issues and will post updates as information becomes available.


  • All Students & Employees

    • VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network
  • Employees Only & Student Organizations

    EMPLOYEES ONLY

    EMPLOYEES ONLY & STUDENT ORGANIZATIONS
    • Organizational Print AccountsUsed primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
    • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

    • WordPress: A supplemental web-designing tool used to create websites and blogs

  • VSU Solutions Center

    Contact VSU Solutions Center

    Walk-in: Odum Library, 2nd Floor

    Phone: 229-245-HELP (4357)

    Email solutions@valdosta.edu: The email must originate from your @valdosta.edu account

    Submit a Service Request: Create and track requests for technology assistance

    Normal Hours of Operation:

    • Monday-Thursday: 8 am to 9 pm
    • Friday: 8 am to 5 pm
    • Saturday: 12 pm to 5 pm
    • Sunday: 1 pm to 7 pm
  • Announcements & Media

    NEWS:

    • Quinncy Thomas, Technical Response Unit coordinator, recently completed the distinguished Leadership Lowndes year-long program for 2017.

      Leadership Lowndes inspires individual leadership growth by providing learning experiences that lead to a better understanding of our community, while also preparing individuals to meet present and future community challenges. Classes are limited to 30 people and all applicants must go through a competitive selections process. Each class represents a true cross-section of the Valdosta/Lowndes County community. These emerging leaders are active in business, education, the arts, religion, government, community-based organizations, ethnic and minority groups and reflect the diversity of the community.

      Congrats, Quinncy! We are proud of you and thank you for setting such an example.

      Quinncy Thomas

    L-R: President Richard Carvajal; Benjamin Li
    (Pictured L-R: VSU President Richard Carvajal; Manager Benjamin Li)

    • VSU Solutions Center: Brian Haugabrook, Chief Information Officer
      Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.

    

    • Ryan Hogan, Director of Admissions
      Talks about how the Solutions Center has impacted perspective and current students.

    • The VSYou experience: Sterlin Sanders, Director of Technical Support Services
      From a student to a leader who encourages staff and student techs to EAT!


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  • IT Job Postings

    JOB POSTINGS:

    Check here for current IT employment opportunities


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