Technology Services & Resources

  • IT Services Scheduled Maintenances & Notices

    NOTICES:

    NETWORK MYDOCS MAINTENANCE

    03.19.18 NOTICE:  VSU Division of Information Technology will perform server maintenance today, March 19, 2018, from 10 p.m. – 11 p.m. During this time, the V:\mydocs, network file storage will not be available.
    Faculty and Staff: Save your work and shut down your computers before leaving work today.


    SECURITY TECHNOLOGY MAINTENANCE

    Beginning at 10pm, Friday, March 9, 2018, the Division of Information Technology will perform a scheduled security maintenance that should be completed by 6am, Saturday, March 10, 2018. Impacts to network services will be minimal.


    BANNER SCHEDULED MAINTENANCE

    02.26.18 NOTICE: From 10 PM until midnight, Wednesday, February 28, 2018, Banner and online payment systems will be unavailable due to month-end processing maintenance.
    Impacted services will be restored once these processes have been completed.


  • All Students & Employees

    • VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network
  • Employees Only & Student Organizations

    EMPLOYEES ONLY

    EMPLOYEES ONLY & STUDENT ORGANIZATIONS
    • Organizational Print AccountsUsed primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
    • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

    • WordPress: A supplemental web-designing tool used to create websites and blogs

  • VSU Solutions Center

    Contact VSU Solutions Center

    Walk-in: Odum Library, 2nd Floor

    Phone: 229-245-HELP (4357)

    Email solutions@valdosta.edu: The email must originate from your @valdosta.edu account

    Submit a Service Request: Create and track requests for technology assistance

    Normal Hours of Operation:

    • Monday-Thursday: 8 am to 9 pm
    • Friday: 8 am to 5 pm
    • Saturday: 12 pm to 5 pm
    • Sunday: 1 pm to 7 pm
  • Announcements & Media

    NEWS:

    • Quinncy Thomas, Technical Response Unit coordinator, recently completed the distinguished Leadership Lowndes year-long program for 2017.

      Leadership Lowndes inspires individual leadership growth by providing learning experiences that lead to a better understanding of our community, while also preparing individuals to meet present and future community challenges. Classes are limited to 30 people and all applicants must go through a competitive selections process. Each class represents a true cross-section of the Valdosta/Lowndes County community. These emerging leaders are active in business, education, the arts, religion, government, community-based organizations, ethnic and minority groups and reflect the diversity of the community.

      Congrats, Quinncy! We are proud of you and thank you for setting such an example.

      Quinncy Thomas

    L-R: President Richard Carvajal; Benjamin Li
    (Pictured L-R: VSU President Richard Carvajal; Manager Benjamin Li)

    • VSU Solutions Center: Brian Haugabrook, Chief Information Officer
      Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.

    

    • Ryan Hogan, Director of Admissions
      Talks about how the Solutions Center has impacted perspective and current students.

    • The VSYou experience: Sterlin Sanders, Director of Technical Support Services
      From a student to a leader who encourages staff and student techs to EAT!


    Subscribe to VSU Division of Information:
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  • IT Job Postings

    JOB POSTINGS:

    Check here for current IT employment opportunities


    Posting: S00675
    Close Date: 04/26/2018
    Proposed Salary: $28,737

    The Computer Services Assistant for the IT Solutions Center is responsible for directly supporting university employees providing frontline support and customer service for all financial and procurement system needs. Exceptional customer service, positivity, ability to collaborate, and ownership of clients’ needs are a focus of this position. Responsibilities may include, but are not limited to: assisting clients directly, interfacing with the state Shared Services Center, and participation in projects supporting the respective missions of the university and division.


    Posting: ST01307
    Close Date:04/25/2018
    Proposed Salary: $7.25/hr.

    These positions provide support to Faculty, Staff, and students in offices, classrooms, and labs. These positions are stationed in Pine Hall. These positions are assigned to sub-departments within TSS including Desktop Support, Classroom Support, and Inventory/Asset Management. Responsibilities include, but are not limited to, assisting faculty, staff, and students with campus technology both on-site and over the phone, maintaining VSU-owned IT equipment, troubleshooting and repairing campus technology, and maintaining and distributing campus technology to faculty, staff, and students. Shifts range from 8:00AM to 9:00PM. All applicants will be required to complete a brief, hands-on technical evaluation.

    The IT Department will issue uniforms to employees at no cost. Issued uniforms must be worn at all times and must be returned in the event that employment is ended. This allows employees of the IT Department to be easily identified if a student, staff, or faculty member is in need of service, as well as allowing these employees access to otherwise restricted areas.


    IT Solutions Center Student Assistant

    Posting: ST01302
    Close Date: 04/23/2018
    Proposed Salary: $7.25/hr.

    The university’s first-tier support center is the initial point of contact for assistance related to Admissions, Housing and Residence Life, Office of the Registrar, Advising, or Information Technology support. Student assistants in this area are responsible for providing answers and solutions via phone, email, and social media. Additional responsibilities include the development and maintenance of training content, assistance with internal and external communications, support for both university and division initiatives, and other duties as required. Shifts available range from 8:00 AM to 11:00 PM and may include weekends.

    The IT Department will issue uniforms to employees at no cost. Issued uniforms must be worn at all times and must be returned in the event that employment is ended. This allows employees of the IT Department to be easily identified if a student, staff, or faculty member is in need of service, as well as allowing these employees access to otherwise restricted areas.


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