Technology Services & Resources

  • IT Services Scheduled Maintenances & Notices

    NOTICES:

    CASCADE WEB SERVER MAINTENANCE:
     
    The Cascade Web Server (the University’s web editing tool) will be unavailable to those who have editing access during the following maintenance window: 5:30pm – 8:30pm, tonight, October 18, 2018.
    The live site, www.valdosta.edu, will still be functioning

    BANNER SCHEDULED MAINTENANCE:

    The Banner Student Information System (Web and INB) and online payment systems will be unavailable during the following maintenance window:

    • Beginning: 10 pm, Saturday, October 6, 2018
    • Ending: 7 am, Sunday, October 7, 2018

    Due to month-end processing and system maintenance, the Banner Student Information System (Web and INB) and online payment systems will be unavailable during the following maintenance window:

    • Saturday, September 29, 10pm until 7am, Sunday, September 30
    • AND Sunday, September 30, 10pm-midnight

    
    V:\DEPT NETWORK DRIVE:
    UPDATE: The V:\dept has been restored and is available for use.
    The VSU network drive known as V:\dept (department) is currently unavailable. IT is working to resolve the issue as soon as possible and will keep you posted.
    SHAREPOINT ONLINE AND OFFICE 365:
    Update: Microsoft has restored access to most Office 365 services. They continue work to increase resilency to ensure that previously affected services remain stable. ITS will monitor these services for stability and performance, until we receive an all clear from Microsoft.USG Notice: The University System of Georgia’s Information Technology Services (ITS) has been notified by Microsoft that users may experience intermittent access issues when trying to connect to SharePoint Online and Office 365.Microsoft is working to restore full functionality of this system as quickly as possible.For status updates and additional information, visit https://status.usg.edu/incidents/m9s96q0ncrnc

    BANNER MAINTENANCE:
    Due to month-end processing and system maintenance, the Banner Student Information System (Web and INB) and online payment systems will be unavailable to everyone, including the Office of the Registrar, during the following maintenance window:
    Beginning: Friday, August 31, at 9pm
    Ending: Monday, September 3, at 8 p.m.
  • All Students & Employees

    • VSU WiFi: Connect to the campus wireless network or shuttle bus wireless network
  • Employees Only & Student Organizations

    EMPLOYEES ONLY

    EMPLOYEES ONLY & STUDENT ORGANIZATIONS

    • Organizational Print Accounts: Used primarily for official student organizations to share a pool of print credits. This form can also be used for grants.
    • Smart Classrooms: Tutorial on using instructor classroom workstation equipment

    • WordPress: A supplemental web-designing tool used to create websites and blogs

  • VSU Solutions Center

    Contact VSU Solutions Center

    Walk-in: Odum Library, 2nd Floor

    Phone: 229-245-HELP (4357)

    Email solutions@valdosta.edu: The email must originate from your @valdosta.edu account

    Submit a Service Request: Create and track requests for technology assistance

    Normal Hours of Operation

    • Monday-Thursday: 8 am to 9 pm
    • Friday: 8 am to 5 pm
    • Saturday: 8 am to 1 pm
    • Sunday: 8 am to 2 pm
  • Announcements & Media

    NEWS:

    • The new Ellucian Banner 9 Admin Pages will be deployed on October 22, 2018.

      Replacing the current Banner 8 Forms (INB) version, Banner 9 Admin Pages will deliver noticeable improvements:

      • a modern user interface
      • enhanced navigation and process management tools
      • new functionality across the student, HR and finance utilities, and
      • the ability to run from a variety of web browsers (Chrome, Firefox, Safari, Edge) and mobile devices (tablets and phones)

    • The 2018 Division of Information Annual Report is now published. The report highlights several impactful projects completed during the 2017-2018 fiscal year, upcoming projects, and the staff within IT that help make the VState experience possible.
       
    • VSU WiFi Upgrade:  The Division of Information Technology is proud to announce that, while supporting over 3.2 million square feet of coverage, we have increased the bandwidth for the campus residential network by 150% (from 2 gigabits per second to 5). This increase will provide faster and more reliable connectivity for academic and residential needs while also adding support for high-definition (HD) media streaming and increased simultaneous connections.

    • Quinncy Thomas, Technical Response Unit coordinator, recently completed the distinguished Leadership Lowndes year-long program for 2017.

      Leadership Lowndes inspires individual leadership growth by providing learning experiences that lead to a better understanding of our community, while also preparing individuals to meet present and future community challenges. Classes are limited to 30 people and all applicants must go through a competitive selections process. Each class represents a true cross-section of the Valdosta/Lowndes County community. These emerging leaders are active in business, education, the arts, religion, government, community-based organizations, ethnic and minority groups and reflect the diversity of the community.

      Congrats, Quinncy! We are proud of you and thank you for setting such an example.

      Quinncy Thomas

    L-R: President Richard Carvajal; Benjamin Li
    (Pictured L-R: VSU President Richard Carvajal; Manager Benjamin Li)

    • VSU Solutions Center: Brian Haugabrook, Chief Information Officer
      Thinking outside of the 'IT box' brought about the inception of Valdosta State University Solutions Center.

    

    • Ryan Hogan, Director of Admissions
      Talks about how the Solutions Center has impacted perspective and current students.

    • The VSYou experience: Sterlin Sanders, Director of Technical Support Services
      From a student to a leader who encourages staff and student techs to EAT!


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  • IT Job Postings

    Job Postings:

    Check here for current IT employment opportunities!



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