Human Resources and Employee Development
The Division of Human Resources and Employee Development is a strategic partner in supporting the goals and values of Valdosta State University by recruiting, developing, and retaining a highly qualified and diverse workforce. Your career success at Valdosta State University is our goal. Human Resources and Employee Development offers many opportunities to make that happen. From your first sign- on day, to your retirement counseling session we strive to ensure that your questions are answered and your concerns are resolved.
Shared Services Center
The Board of Regents approved an initiative to bring the processing of Payroll and Benefits into one centralized location, the Shared Services Center (SSC). The SSC Call Center process means that all employees, including faculty, staff , students and retirees will be directing basic inquiries regarding Payroll, eTime, ADP Employee Service Access and Benefits to the SSC Call Center.
You may contact the SSC Call Center via:
- Phone Support: 1-855-214-2644 Toll Free
- eMail Support: firstname.lastname@example.org
- Web Support: http://answers.ssc.usg.edu
- ADP Login
- ADP Transfer User Guide
VSU will continue to handle benefit and payroll services that require a “personalized touch”. These services include new hire orientation, active and retiree death claims, survivor counseling, HR/Benefits counseling, retirement counseling and emergency benefit and payroll situations. Click here for more information.