Step 1: Student ID and VSU e-Mail

VSU e-Mail

Your VSU e-Mail account is the official channel of communication for Valdosta State University. Communications from VSU, your department, your advisor and professors, will be sent to your VSU e-Mail account. You should check your VSU e-Mail on a regular basis. The first part of the e-Mail address, the username, is used for some systems, and the entire e-Mail address is your username for other systems.

  • Need help with your VSU e-Mail account? Contact the VSU Helpdesk at 229-245-4357.

1. Finding your VSU e-Mail address:

An online tool is available to help you determine your VSU e-Mail address. To do so, please follow the steps listed below:

  • Go to the Banner Registration Login Page.
  • Click the Login button.
  • Click the First Time User or Forgot Password link.
  • Enter your nine-digit 870 Student ID #, Birthdate and Last Name.
  • Click the Reset Password button.

2. Logging into your VSU e-Mail for the first time:

The VSU Helpdesk provides a complete guide to your VSU e-Mail. The Helpdesk guide provides step-by-step instructions along with screen images of the email system. Quick-start instructions are provided below:

  • To log into your VSU e-Mail account portal for the first time, go to the Office 365 Login Page.
  • Enter your entire VSU e-Mail address as the e-Mail ID.  Example: 
  • Enter your password as: YYYYJBXXXX  YYYY is the year of birth
    • JB is the capitalized first and last name initials of your name as recorded in Banner
    • XXXX are the last 4 digits of your 870 Student ID #
    • You can use the steps listed on the VSU IT Helpdesk website to retrieve your VSU Student ID Number
  • Click the Sign In button.
  • On first login, you will be prompted with on-screen instructions to change your password.

3. Getting help with your VSU e-Mail:

If you encounter issues while logging in, please contact the Information Technology Helpdesk at 229-245-4357. Additional guides for using your Windows Live e-Mail account can be found at the VSU e-Mail User Guides.