Getting Help

General Inquiries and Admissions

  • For help with Admissions or transfer credit, contact the VSU Admissions office: admissions@valdosta.edu or 229-333-5791
  • For general questions regarding eCore or class technologies such as BlazeVIEW or GoVIEW, contact the VSU Center for eLearning
  • For information about a specific VSU undergraduate online programs, contact the Online Program Advisor
  • For questions regarding prior learning assessment and support for adult and/or military learners contact the Office of Adult and Military Programs (AMP) at amp@valdosta.edu or 229-253-2873

Shared Systems

Support Resources

Please do not hesitate to contact us if we can be of assistance in any way. The list of contacts shown below should help you get started.

Department Phone Electronic Services
Bursary 229-333-5725 Bursary Contact Form The Bursary handles questions regarding tuition costs and the processing of fee payments.
IT Helpdesk 229-245-4357 Self-Service Portal The Information Technology Helpdesk offers support for Valdosta State University electronic account, such as Banner Registration, Windows Live, and BlazeVIEW as well as general technical support.
Financial Aid 229-333-5935 Financial Aid Contact Form Financial Aid provides assists students in applying for a number of Grants, Federal Work-Study, loans, and a number of scholarships.
eLearning 229-245-6490 eLearning Contact Form eLearning offers support for the administrative functions within BlazeVIEW and GoVIEW.
Odum Library 229-333-5869 Odum Library Contact Form Odum Library offers a number of electronic research resources as well as live online chat with a reference librarian.
Office of the Registrar 229-333-5727 Registrar Contact Form The Office of the Registrar handles support for adding, dropping, and withdrawing from courses.
Student Success Center 229-333-7570 ssc@valdosta.edu The Student Success Center offers an online tutoring program for a number of courses.

Specific Academic Concerns or Feedback

For any concern regarding systems, the program, a course, an instructor, or any staff member, please feel free to contact the Chair of your department (visit the Advising page). We want to do all we can to support your learning. Keep in mind that you have a valuable opportunity to provide feedback via the online SOI, Student Opinion of Instruction form, at the end of the term.