December 7, 2009
09-214

Jennifer Tanner
Communications Specialist

Fiber Break Causes Internet Outage Tuesday

VALDOSTA -- A break in fiber occurred in the in the lines between Adel and Valdosta at about 7:15 a.m. Tuesday, Dec. 12.

PeachNet reports that Georgia Public Web technicians have been dispatched to investigate and repair. Historically, repairs such as this have been made within 8 hours. VSU Information Technology said the repair should be made by approximately 3 p.m.

This break means that users located on campus cannot access resources located off campus such as the Internet, Galileo/GIL, GeorgiaView, ADP, Peoplesoft, email received from or sent to off campus addresses, etc. Users located off campus cannot access resources located on campus, including VSU email, web site, BlazeView, BlazeNet, etc. Emails should queue on senders facilities and process within hours once connections are restored.


*** PeachNet reports confirmed that service was restored at approximately noon Tuesday. Independent reports confirm that web browsers are accessing VSU's site now. Anyone still being redirected to the Emergency Web Services page can use the
links there to click through to BlazeView or BlazeNet.