229-333-2157 May 3, 2006
06-080
Murphy Appointed Customer Service Champion
Becky Murphy, assistant director of Employee Development,
Employee and Organizational Development (a unit of Human
Resources), was recently appointed by President Ronald M. Zaccari
as a Customer Service Champion (CSC) for Valdosta State University.
As part of Georgia Governor Sonny Perdue's Customer Service
Initiative, Murphy will join 40 champions throughout the State of
Georgia selected to help their agencies lead customer service
improvement efforts, develop customer service improvement plans,
lead the plan implementation process, and identify and share best
practices.
Plans from all USG institutions will be compiled into a USG
Customer Service Improvement Plan with performance measures due to
the Governor's Office of Consumer Affairs by June 30. Plans will be
ready for implementation as of July 1, 2006.
The initiative helps meet an overall goal of becoming a faster,
friendlier and easier organization with which Georgia's citizens
may interact.
